BrightStar Care
3240 University Avenue, Suite 3A, Madison, WI, 53705
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Ownership
BrightStar Care Madison is owned by Jeff Tews and Susan Rather, but the broader BrightStar Care company is a national franchisor with over 400 locations nationwide that has been acquired by an affiliate of Peak Rock Capital. This makes it a local franchise operating under a national brand owned by private equity.
Local Sourcing
No specific information found about sourcing practices for supplies or materials used in operations. As a service-based care provider, sourcing is less applicable than for product-based businesses.
Community Involvement
The business states it believes in giving to the community through compassionate care and support for the local healthcare system, but limited evidence of specific sponsorships, events, or nonprofit partnerships is available.
Local Workforce
The business has a 4.5 rating with 354 reviews on Caring.com, with many positive reviews mentioning staff professionalism and consistency. The broader franchise reports a retention rate three times the national average, indicating strong workforce practices.
Revenue Retention
Franchisees must pay ongoing royalty fees of 5.25% of gross sales plus 2% to a national marketing fund, and corporate ownership structure means significant revenue flows to national headquarters and private equity ownership rather than remaining in the local community.
Local Presence
No website available to analyze.