Firestone Complete Auto Care
4601 East Towne Boulevard, Madison
car repair
Ownership
Firestone Complete Auto Care is owned and operated by Bridgestone Retail Operations, LLC (BSRO), a subsidiary of Bridgestone, a Japanese company that acquired Firestone in 1988. This is a corporate chain with no local ownership.
Local Sourcing
Firestone sources Firestone, Bridgestone and SureDrive tires from large corporate suppliers, consistent with a national/corporate supply chain. No evidence of local Wisconsin/regional sourcing was found.
Community Involvement
Firestone displays missing children posters at all 1,500+ locations and sponsors age-progression photo initiatives. Each store partners with Boys & Girls Clubs of America through their "Driving Great Futures" initiative, with customers and employees contributing over $15.3 million since 2015. These are national corporate initiatives rather than Madison-specific engagement.
Local Workforce
Firestone Complete Auto Care has a 3.0/5 employee rating on Glassdoor, indicating average working experience, and only 39% of employees would recommend working there to a friend. Employees rated it 2.2/5 for work-life balance and 2.9/5 for culture and values, with common complaints about pay and working conditions.
Revenue Retention
Firestone Complete Auto Care is owned and operated by Bridgestone Retail Operations, LLC (BSRO), headquartered in Nashville, Tennessee, with corporate ownership in Japan. Revenue flows out to corporate headquarters and Japanese parent company, not staying in Madison.
Local Presence
No website available to analyze.