Hand and Stone

Ownership

Hand & Stone is a national franchise system, with more than 500 locations. The Madison location operates under this franchise model rather than being independently or Madison-resident owned.

Local Sourcing

Hand & Stone uses standardized corporate supply chains across all franchises, with premium products including Dermalogica and IMAGE Skincare being used system-wide. No evidence of local sourcing practices was found.

Community Involvement

No information found indicating Hand & Stone Madison engages in community sponsorships, nonprofit partnerships, or local event support. The business appears focused on membership and service delivery without documented community investment.

Local Workforce

Hand & Stone Madison had a work wellbeing score of 65 out of 100 and 3.2 out of 5 stars overall on Indeed. While some positive employee reviews exist praising culture, concerns about low earning potential due to constant discounts temper enthusiasm.

Revenue Retention

Franchisees pay ongoing royalties of 4-8% of gross sales plus 1-3% to national advertising funds, meaning the majority of revenue flows to corporate headquarters in Pennsylvania rather than staying in Madison.

Local Presence

Website prominently features '600+ Locations Nationwide' and 'Locations' navigation, franchise opportunities, and corporate boilerplate language ('Trusted care since 2004'). No owner names, Madison references, local supplier mentions, or single-location focus; instead uses templated spa language and emphasizes consistency across multiple locations.