Serenity Pet Spa

Ownership

Founded by internationally recognized Certified Master Groomer, Lis Johnston, Serenity Pet Spa is an award-winning, leading pet spa. She founded the business independently and appears to be the primary owner, though there's no explicit confirmation she is Madison-resident born (reducing from 5 to 4).

Local Sourcing

No public information available about product sourcing or supplier relationships. The business focuses on services rather than retail products, limiting sourcing data available.

Community Involvement

Serenity Pet Spa was founded on the principle that it is not just about grooming pets, but building and supporting a larger community of animal lovers. However, specific charitable partnerships or sponsorships are not detailed in available sources.

Local Workforce

Review data shows consistent positive feedback about staff. Employees of Serenity Pet Spa also enjoy a growth-minded, supportive culture that encourages learning and expanding individual skills while enjoying the teamwork and camaraderie that is often absent at other grooming salons. Multiple staff members are featured positively with tenure information.

Revenue Retention

As a service-based grooming business with multiple Madison-area locations owned by a local resident, revenue likely stays local, but exact financial details and profit distribution are not publicly available.

Local Presence

Strong local signals include owner name (Lis Johnston), multiple Madison/Wisconsin references, single-location focus with named locations (East, West, Middleton), and personality-driven copy emphasizing personal service. Minor corporate signals present in standard navigation structure and 'Careers' page link, but overall tone is distinctly local and owner-focused.