Gold Star Coffee Service

Ownership

In 2001, the Sletten brothers, Chris & Craig, decided to start their own coffee service, and the business was started locally in Madison and incorporated on 8/30/2001. The Sletten family remains the owner.

Local Sourcing

The majority of their coffee is sourced from local coffee roasters in and around the Madison area, though they also source other products like snacks and supplies that likely have mixed origins.

Community Involvement

They are a proud member of Dane Buy Local, and they support their community by sponsoring various fundraising events throughout the Dane County area.

Local Workforce

Customer reviews state "Everyone I have ever worked with, be it the techs, the delivery guys, or even the accounting department, they have all been incredibly friendly and helpful" and reviews consistently highlight positive customer service experiences.

Revenue Retention

As a Madison-resident-owned and independently operated business with no corporate overhead, most revenue likely stays local, though exact financial details are not publicly available. The business has grown to over 800 customers, suggesting significant local economic activity.

Local Presence

Strong local signals throughout: explicit Madison/WI references (Dane County, Dane Buy Local membership), named local supplier (Barriques coffee roaster), personality-driven mission statement about supporting 'the little guy,' single-location focus, and community event sponsorships. Minimal corporate signals present.